1. Cancelling
You can cancel any time under billing settings. Cancelling stops the next renewal; you keep access until the end of the period you have paid for. We do not charge cancellation fees.
2. 14-day money-back guarantee
If you are not satisfied with your first paid purchase of a plan, ask within 14 days of the charge and we will refund it in full. This applies once per workspace, to the first purchase of each plan.
3. After that
- Renewals are not refundable once the period has started, but you can cancel before the next one. If we charged you for a renewal you had already cancelled, or by mistake, we will refund it.
- If we remove a paid feature you rely on or cannot provide the Service for a significant period, we will refund the unused portion.
- Usage-based overage charges for scans already run are not refundable, unless they result from our error.
- Annual plans cancelled after the window are not refunded pro rata, except where the law requires.
4. How to ask
E-mail support@webcompsuite.com from your account address with your workspace name. Refunds go back to the original payment method through our payment provider and usually appear in 5–10 business days. Your rights under consumer law are not affected.